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Alarm Response Procedures   
This information is intended to be used as a general guide for alarm related emergency planning. The procedures described within this guide are not intended to be considered as complete or applicable in all emergency situations. Consult with your local police and fire departments for additional information.

General guidelines


When able, in an emergency situation, immediately call the police or fire department, and stay on the telephone with the operator.

 
Make sure that all household members have memorized the appropriate telephone numbers for police and fire. Post the number near all telephones. The number to your local authorities may or may not be 911. Verify the correct emergency number with your local authorities.

Do not enter into the area where an intruder or a fire may be present.

 
Leave the home immediately in the case of a fire.
Try to avoid any type of confrontation with an intruder.

Do not disarm the alarm system unless you are sure that it was an accidental activation.

Attempt to understand the nature of the alarm by viewing any displays, or by pressing the status button on a touchpad. Some systems are equipped with voice siren/speakers that will give audible voice information as to the type of alarm condition (intrusion, fire, or help) and the sensor number(s) involved. This information may help you to determine your best course of action in an emergency situation.

Try to avoid disturbing a crime scene or any evidence that may used by the police.



 

 

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