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Important numbers    
Your HomeGuard™ system number is noted on your system information data list (emergency list) or owner's manual. This is the number that will identify you as a HomeGuard subscriber, and allow authorized HomeGuard personnel to access information about your system.

Important telephone numbers:

HomeGuard Customer Services: (206) 521-5678 or 1-800-224-4211

You may call this number Monday - Friday, 8:00 a.m. - 5:00 p.m. (except holidays) regarding installation, service, and billing questions relating to your HomeGuard system.

For non-urgent calls, after normal business hours, please leave a message at this number. Your call will promptly be returned the next business day. If your call is of an urgent nature, you will have the option to transfer directly to the HomeGuard Monitoring Center.

HomeGuard Dispatch (Monitoring) Center: (206) 224-2433 or 1-800-887-8439

You may call this number 24-hours-a-day regarding false (accidental) alarms.
Please see the information regarding False-Alarm Procedures.

For other system-related issues of an urgent nature, after normal business hours, you may also call this number.

 

 

 

 

 
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